Video quality for live classes

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  • #40011
    Cassel
    Keymaster
      • 2522
      • Superfan

      Have you attended live classes in the last few months? Did you notice that the last 2 or 3 classes had a very bad video quality? I also noticed it and could not understand why. My internet speed was 200MB/s, however, in the last few months it was “only” 80-90MB/s, which should still be more than enough for live streaming, but I was curious why the speed seemed to have come down, while I was still paying the same thing.

      Tuesday, I contacted my internet provider and the agent confirmed that I SHOULD have more than 80-90MB/s speed. In addition to sending me a new modem to replace the existing one (she said was an old model), she did reboot it and reset something. Now, the speed has gone up to 580MB/s!!!! Hopefully, the next live class will not be blurred!

      #40192
      Cristina
      Participant
        • 1558
        • Superfan

        Good to know, Carole!

        #41352
        Sheila Hogg
        Participant
          • 468
          • Enthusiast

          Really pleased to hear this Carole. I thought it might have been atmospherics or something. Looking forward to next time. Take care, stay safe..

          #43409
          Cassel
          Keymaster
            • 2522
            • Superfan

            So, have you noticed a difference since my internet was back up to speed?

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