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Video quality for live classes

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  • #40011
    Cassel
    Keymaster
    • 1329
    • Superfan

    Have you attended live classes in the last few months? Did you notice that the last 2 or 3 classes had a very bad video quality? I also noticed it and could not understand why. My internet speed was 200MB/s, however, in the last few months it was “only” 80-90MB/s, which should still be more than enough for live streaming, but I was curious why the speed seemed to have come down, while I was still paying the same thing.

    Tuesday, I contacted my internet provider and the agent confirmed that I SHOULD have more than 80-90MB/s speed. In addition to sending me a new modem to replace the existing one (she said was an old model), she did reboot it and reset something. Now, the speed has gone up to 580MB/s!!!! Hopefully, the next live class will not be blurred!

    #40192
    Cristina
    Participant
    • 1069
    • Superfan

    Good to know, Carole!

    #41352
    Sheila Hogg
    Participant
    • 391
    • Enthusiast

    Really pleased to hear this Carole. I thought it might have been atmospherics or something. Looking forward to next time. Take care, stay safe..

    #43409
    Cassel
    Keymaster
    • 1329
    • Superfan

    So, have you noticed a difference since my internet was back up to speed?

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