PSP and Windows 10 update

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  • #55948
    Priscilla
      • 8
      • Rookie

      The latest update of Windows 10 caused my PaintShop Pro program (and CorelDraw) to no longer open/work. Has anyone else had this problem? Is there a patch or fix available?

      #55952
      Cassel
      Keymaster
        • 2522
        • Superfan

        Hi Priscilla. When you say it does not open, are you getting an error? A message? or nothing at all?

        Does it happen with the 32-bit version or the 64-bit one or both? With PSP version? 2021 or a previous version? or all?

        What is the W10 update that was just installed? I checked and mine shows 20H2. My PSP2021 opens fine (but I didn’t restart my system).

        Anyone else can chime in to say if they have an issue or not with a W10 update?

        #55953
        Sue Thomas
        Participant
          • 1598
          • Superfan

          I had an update.  I get  notifications asking me  to  update. I make sure I close all programs, especially PSP before I click OK. I am given choices, choose a  time or  just click OK.  As it has to shut down and restart.   All is working well, even psp 2021 ultimate.

          #56171
          James Durrant
          Participant
            • 143
            • Junior

            Hi Priscilla. I had a similar problem with a copy of Corel Painter and PSP a number of years ago although this was with windows XP. The problem turned out to be outdated dirvers for my old Wacom tablet, are you using a Wacom or other make of tablet and can you check that the drivers are up to date ?

            Other suggestions would be to uninstall the update and see if the programmes work again.

            Do a full virus scan.

            Do a disc cleanup and de-frag.

            Hope this is of some help

            James

             

             

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