Dorothy Donn Posted December 20, 2019 Share Posted December 20, 2019 You asked about my problems with 2020. On December 6th. I downloaded it, forgot to reboot first and opened it right away. It started with a video which I watched for a bit. Went to bed and the next day it says the 30 day trial was over. Corel support is working on it for me . Their last advice was go ahead and buy it and then see if it works. Now the sale price for the ultimate version I could afford is over. Not sure what I will do next. Link to comment Share on other sites More sharing options...
Cassel Posted December 20, 2019 Share Posted December 20, 2019 Dorothy, are you still waiting on Tech support for the next steps? Were you given the instructions to uninstall your current version to reinstall it? Link to comment Share on other sites More sharing options...
Dorothy Donn Posted December 20, 2019 Author Share Posted December 20, 2019 Cassel: I had not been told to try your suggestion by Support. I tried your suggestion and the uninstall of the 2020 Ultimate trial version only goes to 42% and hangs. I am now waiting on a new response from them. Link to comment Share on other sites More sharing options...
Cassel Posted December 21, 2019 Share Posted December 21, 2019 Dorothy, if you didn't get any other instructions from support, you might want to download the cleanup program for 2020 HERE. Link to comment Share on other sites More sharing options...
Dorothy Donn Posted December 21, 2019 Author Share Posted December 21, 2019 Thanks Cassel. I was just given the cleanup link from support with the suggestion I also set up a new Corel account and then download the trial version. I will try this later tonight. One question though, is it possible to do the lessons here with PSP version 9.01 or version 10.10? I am also going to look for last years version on line and see if that will work. I sure do appreciate the help you have provided and truly enjoy the folks in the forums. Link to comment Share on other sites More sharing options...
Cassel Posted December 21, 2019 Share Posted December 21, 2019 Yes, you can do the lessons with an older version of PSP. All the tutorials use a newer version so the look of the interface is going to be different but most of the functions used are common to all versions. I would say that 95% of the tutorials can be done with any version. Link to comment Share on other sites More sharing options...
Dorothy Donn Posted December 22, 2019 Author Share Posted December 22, 2019 Today I had a long talk with Santa an he agrees I should order PSP Ultimate 2020 boxed. Hopefully it will arrive before the holidays are over. Link to comment Share on other sites More sharing options...
Cassel Posted December 22, 2019 Share Posted December 22, 2019 While waiting for the boxed version, you should also be able to download it (and install it). Check that out! Link to comment Share on other sites More sharing options...
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