January 26, 2020 at 8:18 pm #38188
Sally, I might not have very good suggestions but the few ideas I have are the following:
- Empty the PSP cache. It should be in a location similar to this (depending on your actual system): C:\Users\Users\AppData\Local\Corel PaintShop Pro\2020\Cache You can delete what is in there as it will rebuild them as you restart PSP.
- Reset PSP to default; you can do it either with File > Preferences > Reset preferences OR, you can hold the Shift key when you start PSP until you get the dialog window asking you to confirm the reset.
Those would be my first suggestion before even considering reinstalling.