Annie, you mentioned that due to issues with X8 and 2019 you ended up uninstalling both programs, leading you to lose all the picture tubes you’ve created and purchased. Did I understand correctly?
If so, Carole has two great posts about how and where to save the supplies. Since I read it, I don’t keep my supplies only in the folders created by the program during installation.
Here are the links to the posts:
It is too late to save the supplies you lost, but these posts will surely help you not to lose the next ones.