@Cheryl, what version of PSP are you using? When you try to use the “mask and show all”, are you on the “mask” layer? Are you able to do it using the menu instead (Layers > New Mask Layer > Show all)? As for Day 3, it is possible that you get it at a different time than others based on when you registered. You SHOULD get it 24 hours after you got Day 2. Did you get it 24 hours ago?